Free Download Srimax Output Desk for Windows PC. It is a self -sufficient internal ticket office system. This all-in-one solution combines the features of Help Desk, live chat and CRM to create a customer service process without continuity and fun.
SRIMAX OUTPUT DESK
This complete Help Desk complete the software is designed to simplify the management of the conversations of e -mail and live chat. Its unique approach to combine customers ’emails and chats on the same ticket distinguishes it, creating a cohesive system to manage customers’ interactions.
Simplified Help Desk Ticket Office
Ticket management can be demanding, but this makes it easier with its intuitive approach. This function organizes and -mail of customers and chat in feasible tickets, providing a structured way to manage customers’ questions. With the possibility of self-host, companies have complete control over their Help Desk operations, ensuring the security and personalization of data based on their needs.
CRM useful for small businesses
as well as its robust ticketing system, this includes a simple and easy CRM to be used for customs for small businesses. This CRM transforms the way you manage customers and leads, allowing better management of customer relationships and an improvement in the monitoring of leads.
Help Desk software with live chat
Transform your Help Desk into a central hub for all customers communications by incorporating live chat features. It organizes perfectly and -mail, live chat, web modules/contacts and social media messages in a single platform as tickets. This unified approach guarantees that nothing falls through cracks, providing a holistic vision of interactions with customers.
group of Tag Master What is yours
The efficiency is the key, allowing you to master your system support by grouping tickets with relevant tags. This function helps to identify frequent query and customer requests, allowing you to provide targeted and efficient support.
control and assigns Divide & Conquer tickets
assignment of the right supporter to tickets is essential for the supply of exceptional customer service. This allows companies to control and assign tickets effectively, ensuring that each customer receives the attention he deserves. By dividing tickets based on the departments, companies can conquer their field of excellence and excel in customer assistance.
Reporting & Analytics bring marketing for Help Desk
Insights are the backbone and improvement and improvement and provide detailed relationships on chat activity, performance of the operator, the behavior of visitors and the adhesion to SLA policy. These analyzes offer valuable information on the effectiveness of customer service, allowing companies to perfect their strategies. In addition, the integration of marketing data in the HELP DESK helps to obtain insights on leads, their URLs visiting, IP addresses, visiting times, positions and return visits. Extend the advantages of the software to the internal operations of your organization. Provide the best assistance to your employees in various departments, such as IT, Marketing, HR or any other, with the Help Desk internal ticket office system. This guarantees simplified management of requests, questions and internal problems.
System requirements:
- Operating system:
Windows 11/10/8.1/8/7
- Processor: minimum processor 1 GHz (2.4 GHz recommended)
- RAM:
2GB (4 GB or more recommended)
- < Strong> Free hard disk space: 200 MB or the more you recommend
conclusion
- Operating system:
Windows 11/10/8.1/8/7
- Processor: minimum processor 1 GHz (2.4 GHz recommended)
- RAM:
2GB (4 GB or more recommended)
- < Strong> Free hard disk space: 200 MB or the more you recommend
SRIMAX OUTPUT DESK is a comparison in the Customer Assistance Kingdom. Its perfect integration of Help Desk, live chat and CRM functionality, together with its self -sufficient support tickets system, offers companies a powerful and flexible solution.